Need A Qualified Roofer in Stevenage?

Privacy Policy

How we collect, use and look after your personal information.

Last updated 20 October 2026

Who We Are

Stevenage Roofing is a trading name of Roofing Network Ltd, registered in England and Wales, company number 16805225. Registered office: 9 Great Chesterford Court, London Road, Great Chesterford, Essex, CB10 1PF. Trading address: Business and Technology Centre, Bessemer Drive, Stevenage, SG1 2DX.

Roofing Network Ltd is the controller of the personal information described here. For anything about your information, email info@stevenageroofing.co.uk or ring 01438 594 222.

What We Collect

When you enquire: your name, phone number, email address and anything you tell us about your roof, whether through the website form, by phone or by email.

When we quote and carry out work: the property address, details and photographs of the roof and the work, quotes, invoices and payments, and our notes of calls and visits.

When you use this website: with your consent, cookies and similar technology record how the site is used and which advert or search brought you here. If you arrived from a Google advert and accepted advertising cookies, the advert click reference is kept on your device for up to 90 days and sent with any enquiry, so we can see which adverts lead to work.

How We Use It, and Why We Are Allowed To

To reply to your enquiry and give you a quote - because you asked us to, as steps before a contract.

To carry out and manage the work - to perform our contract with you.

To keep accounts and records - because the law requires it.

To ask for a review once a job is finished - in our legitimate interests. You can tell us not to ask.

To measure our website and advertising - only with your consent, which you can withdraw at any time through the cookie settings on this site.

We do not sell your information, and we do not use it for marketing unrelated to your enquiry.

Who We Share It With

Only the suppliers who help us run the business, under contract and only for these purposes: our website and customer-records hosting, email, accounting and payment providers, and Google for website analytics and advertising measurement. Some of these providers may process information outside the UK, in which case they use the safeguards UK law requires.

How Long We Keep It

Enquiries that do not lead to work are kept for up to two years. Records of work we carry out, with quotes and invoices, are kept for six years after the job, as tax law requires.

Your Rights

You can ask for a copy of the information we hold about you, and ask us to correct it, delete it, restrict how we use it, or object to how we use it. Where we rely on your consent, you can withdraw it at any time. Contact us using the details above and we will reply within one month.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put it right first.

Cookies

Cookies that are not essential to the site are only set if you accept them in the cookie banner. You can change your choice at any time through the cookie settings button on the site.

Changes

If we change this policy, the updated version will be published on this page with a new date.

Call to discuss your roof repair.

01438 594 222

Call 01438 594 222 Free quote